Terms of business
Prices quoted are inclusive of packing and delivery into and out of the laboratory, by our own couriers, by Royal Mail or equivalent postal services.
Delivery times – three days for prosthetics, five days for crown and bridge and chrome cobalt and 10 days for implant work.
Gold or precious metals are charged as a supplement unless otherwise stated. This includes handling charges and a surcharge equal to the current rate of VAT to cover the costs charged by the supplier.
All appliances are constructed to the requirements of the client and the laboratory cannot accept any responsibility for the suitability of those requirements.
All metal ceramic items instructed will be constructed using precious metal alloys, unless otherwise stated by the client on the instruction.
The fitting of an appliance is acknowledgement that the laboratory has produced the appliance to the client’s specification and satisfaction.
While we attempt to provide the highest quality appliances every time, claims for faulty work must be brought to the attention of the laboratory so that corrections can be made accordingly.
Remakes will be charged for at the discretion of the laboratory. All accounts are due for payment within 30 days from the date on your statement.
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